Last Updated: 23/02/2024
Pivot Point Pty Ltd (“we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, including our AI-powered chatbot solutions. By using our website, services, or products, you agree to the terms outlined in this Privacy Policy.
We may collect the following types of information when you interact with our website, services, or AI chatbots:
Personal information refers to any data that can be used to identify you, such as:
Non-personal information is data that cannot be used to directly identify you, such as:
We use the information we collect for the following purposes:
Pivot Point Pty Ltd integrates OpenAI’s technology into our AI chatbots to deliver responsive, intelligent conversations. When you engage with our chatbot, your input may be processed by OpenAI’s servers to generate the chatbot’s responses. This information may be temporarily stored or processed for the purpose of generating the best possible response but is not retained beyond this context.
Please note that while OpenAI processes your data for the functionality of the chatbot, it does not retain your personal data unless specified otherwise. You can view OpenAI’s privacy policy here.
We may share your information with third parties under the following circumstances:
Service Providers: We may engage third-party service providers (such as hosting, analytics, or customer support) to perform functions on our behalf. These providers are bound by confidentiality agreements and do not have the right to use your personal information for any other purpose.
Legal Requirements: We may disclose your information if required by law or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Pivot Point Pty Ltd is committed to safeguarding your personal information. We use appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure.
We use cookies and similar tracking technologies to improve user experience, track user behavior, and gather data on how our services are used. You can control the use of cookies through your browser settings.
Depending on your location, you may have the following rights concerning your personal data:
To exercise these rights, please contact us at [contact email].
Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging with them.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Pivot Point Pty Ltd
Email: hello[at]pivotpoint.biz
Phone: +61 2 8007 2907
Address: 31/192a Kingsgrove Rd, Kingsgrove, NSW 2208, Australia
Copyright © 2023 Pivot Point. All Rights Reserved
